Privacy Policy

Effective Date: March 17, 2026

Pathway to Glasgow Solutions LLC

Pathway to Glasgow Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you interact with our website, services, and communications, including SMS/text messaging.


1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers:
Name, date of birth, Social Security number, address, phone number, email address

Tax and Financial Information:
Income details, deductions, bank account information, employment records, and tax-related documents

Technical Information:
IP address, browser type, device information, and website usage data

Communication Data:
Records of emails, phone calls, SMS/text messages, and other interactions with us


2. How We Use Your Information

We use your information to:

Prepare and file tax returns and financial documents

Communicate with you regarding your account, services, or updates

Send SMS/text messages (with your consent) for reminders, alerts, and promotions

Comply with IRS and legal obligations

Offer financial services such as refund advances

Improve our services, website, and customer experience


3. SMS and Communication Privacy

By providing your phone number and opting in, you consent to receive SMS/text messages from Pathway to Glasgow Solutions LLC.

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

For help, reply HELP or contact us directly

Important:
We do not sell, rent, or share your phone number or SMS consent data with third parties for marketing purposes.

We may share your information with service providers solely to facilitate messaging (such as CRM or messaging platforms), but only as necessary to deliver our services.


4. Sharing of Information

We may share your information with:

The IRS and applicable tax authorities for filing and compliance

Financial institutions or service providers (e.g., refund processors, banking partners)

CRM, email, and software providers that help operate our business

Legal or regulatory authorities when required by law

We do not sell your personal information.


5. Data Security

We implement appropriate security measures to protect your information, including:

Encrypted portals and secure file transfers

Access controls and authentication protocols

Regular system monitoring and security reviews


6. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information

Request deletion of your data (subject to legal requirements)

Opt out of marketing communications, including SMS

Request a copy of the data we maintain about you

To exercise your rights, contact us at:
[email protected]


7. Data Retention

We retain your information only as long as necessary to:

Provide our services

Comply with IRS regulations (typically up to 7 years)

Meet legal and regulatory requirements


8. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience. You can modify your browser settings to disable cookies, though some features may not function properly.


9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of our Services constitutes acceptance of those changes.


11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Pathway to Glasgow Solutions LLC
Email: [email protected]
Phone: 803-346-7127